Remove 2027 Remove Bilingual agents Remove Customer Experience Remove Sales
article thumbnail

Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands

Anexa BPO

And as the world continues to emerge from the debilitating effects of COVID-19, one thing is abundantly clear: the siloed environments of sales, marketing, opps (other people’s platforms) and IT are over. Without that important follow-up and same attention to care, businesses will have fewer customers to care for moving forward.