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AI-based call center: How do they work?

NobelBiz

The projection is that one in 10 agent interactions will be automated by 2026, a significant increase from the current estimated 1.6% Industry and Regulatory Compliance: Balto’s Role Balto , a prominent partner of NobelBiz, plays a critical role in ensuring that call center interactions adhere to industry standards and regulations.

article thumbnail

AI-based call center: How do they work?

NobelBiz

The projection is that one in 10 agent interactions will be automated by 2026, a significant increase from the current estimated 1.6% Industry and Regulatory Compliance: Balto’s Role Balto , a prominent partner of NobelBiz, plays a critical role in ensuring that call center interactions adhere to industry standards and regulations.