2026 Banking Big data Customer Service 
Fonolo
SEPTEMBER 11, 2018
Contemplating the eventual fate of humans in the customer service process leads to some spicy conversations. As a closing note, consider this story from last month, in Bloomberg, about global bank HSBC: Why Banks Are Giving Tellers Raises, Instead of Firing Them All. VPs & Directors of Customer Experience.
Fonolo
SEPTEMBER 11, 2018
Contemplating the eventual fate of humans in the customer service process leads to some spicy conversations. As a closing note, consider this story from last month, in Bloomberg, about global bank HSBC: Why Banks Are Giving Tellers Raises, Instead of Firing Them All. VPs & Directors of Customer Experience.
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