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AI-based call center: How do they work?

NobelBiz

This evolution has been driven by advancements in machine learning, natural language processing, and big data analytics. This immediate responsiveness ensures that customers do not have to endure long waiting times, thereby enhancing their overall satisfaction. of interactions that are automated using AI.

article thumbnail

AI-based call center: How do they work?

NobelBiz

This evolution has been driven by advancements in machine learning, natural language processing, and big data analytics. This immediate responsiveness ensures that customers do not have to endure long waiting times, thereby enhancing their overall satisfaction. of interactions that are automated using AI.