5 Ways to leverage eCommerce Contact Center Software to improve CX
Hodusoft
OCTOBER 14, 2022
According to Statista , the e-commerce sales figure is expected to reach 8.1 trillion USD by 2026. Post-sales issues. Post-sales follow-up. Call queue management empowers e-commerce businesses to lower call abandonment rates while reducing the average holding time for customers. Complaints, etc.
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