ISDN and PSTN Support is Ending: Here’s How to Stay Ahead of the Change
Babelforce
JUNE 24, 2021
Openreach is turning off the UK’s PSTN and ISDN services in 2025, meaning contact centers have to switch to Internet Protocol (IP) solutions before then. . These lines were widely used by contact centers because they allow multiple calls to take place on the same line at the same time. What are other countries doing?
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