Remove 2025 Remove Chatbots Remove contact center solutions Remove Virtual Agent
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Prediction: 7 Customer Service Channels We Will Use in the Future

Playvox

They are expected to be the wealthiest, best educated, and technologically connected group to date with the least human contact than previous generations. After Generation Alpha it follows that Generation Beta will be born from 2025 to 2039. Intelligent Virtual Agent. A virtual agent enables an intelligent, human?like

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Contact Center Technologies 2017: find out what 23 experts say

RichCall

Darren Prine , Omnichannel Contact Center Solutions Specialist at BrightPattern. Lutz Remmers , Operations Director for Call Center de Mexico. Customers have begun to use, and in some cases even prefer, non-agented interactions. @Blair Pleasant , analyst and consultant about Unified Communications. Lutz Remmers.