Manage High Call Volume with Ease Using IVR Automation: A Complete Guide
JustCall
OCTOBER 16, 2023
Think of a burgeoning e-commerce platform: if they continually hire more agents to cope with calls rather than implement an efficient IVR, they’re not optimizing their resources, leading to inflated costs. billion valuation by 2025, its pivotal role in reshaping customer communication becomes indisputable.
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