NobelBiz
FEBRUARY 21, 2023
Some of the most widely used norms set by contact center regulators are: HIPAA (The Health Insurance Portability and Accountability Act) a privacy law that prevents the unauthorized disclosure of private health information. And complying with government and industry regulations is mandatory for any contact center.
NobelBiz
FEBRUARY 15, 2023
Some of the most widely used norms set by contact center regulators are: HIPAA (The Health Insurance Portability and Accountability Act) a privacy law that prevents the unauthorized disclosure of private health information. And complying with government and industry regulations is mandatory for any contact center.
NobelBiz
APRIL 11, 2023
For example, imagine a customer who is upset about a problem with their account. 80% of customer interactions will be handled by conversational AI by 2025 – Forbes Another way that AI can assist agents is by helping them handle routine tasks more efficiently. How can ChatGPT Reduce Costs for Contact Centers?
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