Hodusoft
MAY 10, 2024
A Comprehensive Guide to Virtual Call Center and Contact Centers Even though virtual call centers and contact centers have been around for quite some time, they have gained widespread popularity in the last four to five years only. What Are Virtual Call Centers and Contact Centers?
JustCall
APRIL 23, 2024
Voiptime Cloud Voiptime Cloud is a unified virtual call center built for both inbound and outbound teams. It’s also one of the more reasonably priced call center software solutions that promises better ROI. The brand communicates product prices and plans directly to prospective customers.
Hodusoft
JANUARY 1, 2023
Types of call centers. When it comes to the classification of call centers, there are six types of call centers—inbound, outbound, automated, multichannel, omnichannel, and virtual call centers. Let’s discuss each in brief detail.
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