5 Best Ways To Keep Remote Contact Center Agents Connected And Engaged
Playvox
SEPTEMBER 6, 2022
Here’s the breakdown: 60% of contact centers are using a hybrid model 40% of contact centers are fully remote 68% of agents work remotely 31 to 40 hours per week 64% of managers work remotely five or more days per week Only 2% of agents work on-site the entire work week. Communicate. Kimberly C., ENJOYING THIS ARTICLE?
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