Hodusoft

AUGUST 4, 2021

As per Gartner 30% of organizations will shift their on-premise contact center operations to remote by 2024. Does your organization’s contact center platform have the appropriate collaboration technology to implement the effectiveness of remote working? Key Features – Hybrid Workforce Solution from HoduSoft.

Technology 98

Technology Contact center software Interactive Voice Response Contact Center 98

NobelBiz

JANUARY 3, 2024

Outbound call centers are evolving rapidly, driven by technological advancements and changing market dynamics. In 2024, several key trends are set to redefine the landscape of these centers. Advanced AI Integration: Beyond Customer Service Artificial Intelligence (AI) is no longer a novelty in call centers.

Call Center 105

Call Center Contact center software Contact Center Chatbots 105

NobelBiz

FEBRUARY 23, 2023

The telecommunications business has evolved to a service provider model with the advent of VoIP and data center virtualization. billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. What is the distinction between VoIP and UCaaS?

Contact Center 52

Contact Center voip APIs Interactive Voice Response 52

NobelBiz

JUNE 7, 2021

The telecommunications business has evolved to a service provider model with the advent of VoIP and data center virtualization. billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. What is the distinction between VoIP and UCaaS?

Contact Center 52

Contact Center voip APIs Interactive Voice Response 52