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Empirix Launches Hammer Voice Explorer to Accelerate Cloud Contact Center Transformation

CSM Magazine

Empirix launches Hammer Voice Explorer to complete its end-to-end portfolio and accelerate cloud contact center transformation. According to Gartner, the Contact Center as a Service market is expected to reach $17.9 bn by 2024 – through a CAGR of 29%.

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5 Best Predictive Dialer Software in 2024 [In-Depth Review]

JustCall

Talkdesk : Impressive predictive dialer that is part of a feature-rich cloud contact center platform. Call transcripts and summaries : One of your high-value customers gave you extensive feedback on why your product or service fails to meet their needs.