Remove 2024 Remove Chatbots Remove CRM Remove Upselling
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What skills do customer success professionals need in 2024?

ChurnZero

How will customer success jobs, and the skills they require, evolve in 2024? Let’s explore the essential trends, specializations, and factors driving the evolution of CS skills in 2024, and consider how you can upskill yourself and your team to stay at the cutting edge.

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Chatbots in Telecom: Top 5 Reasons Why Telecom Companies Must Invest in Chatbots

Inbenta

One answer is AI chatbots. In recent years, the ability of AI chatbots to comprehend speech and automate tasks has grown in leaps and bounds. By 2024, we might be looking at a $2.4 By 2024, we might be looking at a $2.4 So let’s discuss the reasons why it’s time for your telecom business to invest in chatbots.