2024 Average Handle Time Personalization Upselling 
Inbenta
DECEMBER 14, 2021
Often, potential customers prefer to research their options themselves before speaking to a real person. personalized recommendations. They can push promotions in a specific timeframe and recommend or upsell insurance plans by making suitable suggestions at exactly the right moment. Chatbot use cases for policyholders.
JivoChat
MARCH 15, 2021
With specialized live chat apps like JivoChat, you can set up triggered messages based on browsing behavior, content interaction, geographic location, and more to engage customers at the right time with personalized messages that are relevant to them. Deliver real-time support. Train agents to upsell and cross-sell.
Expert insights. Personalized for you.
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