A Comprehensive Guide to Virtual Call Center and Contact Centers
Hodusoft
MAY 10, 2024
As per recent stats the number of remote call center agents is expected to grow by 60 percent from 2022 to 2024. Decrease in Call Costs A majority of virtual call center software uses the VoIP technology for generating and receiving calls. VoIP uses the internet for transmission of audio and data, which reduces the call cost.
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