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A Comprehensive Guide to Virtual Call Center and Contact Centers

Hodusoft

As per recent stats the number of remote call center agents is expected to grow by 60 percent from 2022 to 2024. In today’s time, starting a traditional call center will either require breaking the bank and withdrawing the entire life’s savings for the purpose or taking a huge loan and remaining indebted for a long time to come.

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Philips accelerates development of AI-enabled healthcare solutions with an MLOps platform built on Amazon SageMaker

AWS Machine Learning

Users from several business units were trained and onboarded to the platform, and that number is expected to grow in 2024. Another important metric is the efficiency for data science users. The following outcomes were achieved: User adoption is one of the key leading indicators for Philips.