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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

Customer Data is the new currency for contact centers in 2023 and beyond. Beyond adhering to data privacy laws and regulations, contact centers should implement better practices for enforcing customer data security and protection. Data is unreadable without the associated encryption key, even if it is taken.

article thumbnail

The Challenges of Managing Customer Data in Contact Centers

NobelBiz

Customer Data is the new currency for contact centers in 2023 and beyond. Beyond adhering to data privacy laws and regulations, contact centers should implement better practices for enforcing customer data security and protection. Data is unreadable without the associated encryption key, even if it is taken.