What Is Unified Customer Experience Management (CXM)?
NobelBiz
MARCH 12, 2024
billion in 2023 to $52.54 RELATED ARTICLE Performance-driven contact centers and data modeling, with Kevin Daly Best Practices in CXM Tips for Maintaining a Strong Unified CXM Strategy: Foster Cross-Departmental Collaboration: Encourage collaboration between departments involved in CXM, including marketing, sales, customer service, and IT.
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