Remove 2023 Remove Analytics Remove Call Logging Remove Wait times
article thumbnail

Top 10 Magicjack Business Alternatives & Competitors In 2023

JustCall

Call recording – Record inbound and outbound calls for monitoring and archives. Whiteboarding – Use whiteboards during video calls. Real-time analytics – The platform delivers real-time communication and performance analytics. per user, per month Ooma Office Pro – $24.95

article thumbnail

Top 10 Vonage Alternatives & Competitors in 2023

JustCall

With an increased focus on enhancing customer experience, solutions like business phone systems and call center platforms are non-negotiables in modern tech stacks. A study by The Northridge Group found that 73 percent of customers experience long wait times when needing to reach a human service agent.

article thumbnail

JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation. Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.