2022 Blog Customer Care industry standards 
SmartKarrot
FEBRUARY 15, 2022
Adam Toporek is a globally-recognized keynote speaker on customer experience. He is known for his ability to help firms reimagine their customer care. He is the owner of CTS Service Solutions, a customer experience firm that grew out of his blog ‘Customers That Stick.’ Adrian Swinscoe. Annette Franz.
NobelBiz
APRIL 18, 2023
It may be a valuable tool for establishing standards against which the customer relationship center can push its customer service goals. Check our guide on what KPIs to follow if you want to have excellent customer service. This can provide valuable insights into areas for improvement and potential competitive advantages.
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