2021 Call Center call center association Coaching 
Fonolo
OCTOBER 27, 2020
When looking back at it, we only had about ten days to get all the hundreds of our call center associates home. I was also surprised by how many call centers were unprepared for the move to work from home. Keynote Speaker and Official Forbes Coach. . — Peter Ryan , Ryan Strategic Advisory.
Fonolo
NOVEMBER 10, 2020
“When looking back at it, we really only had about 10 days to get all the hundreds of our call center associates home. “One of the biggest benefits of remote agents is the ability to hire the best agents, not just those who are local and live within commuting distance of a call center.
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