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How Your Call Center Experience Can Be Improved with AI

Revation Systems

At Revation, we have been working hard to develop innovative ways to assist contact center agents to ensure that customers have a positive experience — and bringing humans back into AI by freeing up their time for more complex issues. It has been reported that the use of AI chatbots will increase 136% by 2021.

article thumbnail

How Your Call Center Experience Can Be Improved with AI

Revation Systems

At Revation, we have been working hard to develop innovative ways to assist contact center agents to ensure that customers have a positive experience — and bringing humans back into AI by freeing up their time for more complex issues. It has been reported that the use of AI chatbots will increase 136% by 2021.