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The Power of Women-Owned Call Center Partnerships

Outsource Consultants

As Women’s History Month comes to a close, Outsource Consultants wants to celebrate the incredible women leading the call center industry. This translates to a more stable and motivated workforce, ultimately leading to better customer service for your business. This upward mobility creates a powerful double benefit.

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Call Center Statistics You Should Know

Callminer

As industrial and economic globalization trends continue to develop in the world’s present market, the use of outsourced talent to accomplish a wide variety of tasks ranging from the rote and repeatable to the complex and mission-critical grows ever more ubiquitous. Call Center Workforce Statistics.

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3 Myths About Call Center Outsourcing Regions

Outsource Consultants

The call center outsourcing industry has always had to buck a few assumptions, whether it be the quality of service provided or the benefits it can deliver. But, the global success of call center outsourcing services, and the emerging economies it helps support, seems to be proof enough.