2018 Management Quality calibration Self service 
Robert Davis
APRIL 5, 2018
By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). The rise in digital channels over the past decade has had a profound effect on service and sales operations. The death knell for outbound telesales has sounded countless times over the years.
Robert C. Davis and Associates
APRIL 5, 2018
By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). The rise in digital channels over the past decade has had a profound effect on service and sales operations. The death knell for outbound telesales has sounded countless times over the years.
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