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Is Outbound Telesales Making a Comeback?

Robert Davis

By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). Let’s face it; the outbound agent will encounter many more “no’s” than “yes’s.” Agent burnout is high due to the aforementioned “rejection factor” inherent in outbound selling.

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Is outbound telesales making a comeback?

Robert C. Davis and Associates

By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). Let’s face it; the outbound agent will encounter many more “no’s” than “yes’s.” Agent burnout is high due to the aforementioned “rejection factor” inherent in outbound selling.