Remove 2017 Remove Blog Remove Complaint resolution Remove Personalization
article thumbnail

Become a Consumer Customer Service Expert !

Teresa Allen

​Customer service failures have captured the headlines in 2017. Much talk followed the United Airlines passenger being dragged off a plane and the subsequent incident involving a family that was asked to leave when the name on the ticket didn’t match the name of the person flying. Know your rights. see Step 5) 5.

article thumbnail

Become a Consumer Customer Service Expert !

Teresa Allen

​Customer service failures have captured the headlines in 2017. Much talk followed the United Airlines passenger being dragged off a plane and the subsequent incident involving a family that was asked to leave when the name on the ticket didn’t match the name of the person flying. Know your rights. see Step 5) 5.

article thumbnail

Become a Consumer Customer Service Expert !

Teresa Allen

​Customer service failures have captured the headlines in 2017. Much talk followed the United Airlines passenger being dragged off a plane and the subsequent incident involving a family that was asked to leave when the name on the ticket didn’t match the name of the person flying. Know your rights. see Step 5) 5.