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The Top Customer Service Conferences to Attend in 2020

Fonolo

Simply click on any conference to be taken to the details, or scroll on to see the full list in detail: Customer Service and Contact Center Conferences 2020: Customer Contact Week, Nashville. Chief Customer Officers USA, Atlanta. Next Generation Customer Experience, Indian Wells. Zendesk Relate, Miami.

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Women of Influence: The Top 25 Innovative CX Leaders

Netomi

Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience. Dione Hedgpeth – Chief Customer Officer, Sumo Logic. She has previously held marketing and CX roles across various industries, including life insurance, banking and hospitality. .

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

His 23rd book, “Kaleidoscope: Delivering Innovative Service That Sparkles” was released in February 2017 and is an inspirational guide to providing remarkable service. It won a 2017 Best Book Award for business books after winning a silver medal from North American Book Awards. Evan Shumeyko.