2016, B2C, Customer centricity and Wait times

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

2016

B2C

Customer centricity

Wait times

The Journey For A Customer-Centric Cultural Change: An Exclusive Interview With Mr. Sumit Nadgir, Director, TrueNorth

Customer Guru

MARCH 13, 2018

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority for all the Indian businesses so that they become more sustainable and successful globally. Thus, we are on a mission to spread this awareness, inspiring and guiding professionals to adopt and inculcate a customer-centric approach.

Customer centricity

Customer centricity B2C Healthcare Feedback

4 Call Center Reports Worth Your Time

Fonolo

SEPTEMBER 19, 2017

Methodology: “[we]… surveyed over 100 customer service leaders. Survey respondents represented a swath of different industries, both B2C and B2B… Their roles extended to newer digital channels like social and messenger, as well as traditional channels like call center and email. in 2016 to 5.3% Who wrote it: The Incite Group.

Call Center

Call Center Contact Center B2C Benchmark

Customer Contact Central

The Journey For A Customer-Centric Cultural Change: An Exclusive Interview With Mr. Sumit Nadgir, Director, TrueNorth

4 Call Center Reports Worth Your Time

Stay Connected