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Spotlight on Phone.com: Small Can be Beautiful for Hosted UC - but it's Big Too

Jon Arnold

Census Bureau statistics (as of December 2018), in 2016 there was just shy of 6 million firms, with total employment of 126.8 Back then, there were plenty of VoIP providers, and it was still a growth market. The cloud has effectively commoditized voice, so you need more now, and most providers have added UC, which has now become UCaaS.

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