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The Contact Center Evolution: 5 Focus Areas to Move from Vanilla to Value

HGS

In a recent article, Vicki Jenkins , principal analyst at Nelson Hall, referenced how HGS’s Customer Excellence Centre London is delivering customized customer support programs capitalizing on location and demographic advantages. Wed, 05/27/2015 - 14:41. Customer Service. Contact Center. outsourcing.

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Top 9 Customer Service Blogs to read in 2022

Nicereply

That’s why we’ve rounded up this handy list, so you have all top customer support blogs published (so far) in 2022 in one accessible place. If you want to stay on the cutting edge of customer experience knowledge , we highly recommend subscribing to each of these blogs. 2022’s top customer service blogs.