2015 Analytics Call Logging CRM 
JustCall
APRIL 12, 2023
Founded in 2015, Gong is a popular sales intelligence software that provides deep insights into deal progress, pipeline, and market trends. Compatibility with different platforms Check if the Gong alternative integrates with your sales tools, such as CRM, email, and video conferencing software.
Tenfold - Contact Center Blog
JULY 9, 2018
A 2016 survey by Call Center Helper shared that 62.7% of call center professionals view Service Level as the most essential KPI. By deploying reliable call center analytics software, performance-based results can be accurately measured. This is then divided by the total number of calls. Average Call Transfer Rate.
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