Remove 2015 Remove Abandon rate Remove eBook Remove Sales
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Top Contact Center Acquisitions of 2017

Fonolo

If you’re following the CPaaS world, you may recall that Shoretel bought Corvisa at the end of 2015. SPS had 2015 sales of $300 million and its estimated that this will push ConvergeOne’s revenue above the $1B mark. eBook: The ROI of Call-Backs for Your Call Center. What’s Inside: Lower Abandon Rate.

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6 Top Chatbot Examples: AI Customer Service Bots in Action

Comm100

Instead of letting prospects bounce off a landing page before asking that one important question on their mind, your AI customer service bot can step in and provide instant answers, book an appointment with your sales team, or help customers make a payment right there and then. Post-sale, your chatbot can be a 24/7 customer success manager.