Click-To-Call: How It Impacts the Customer Experience
aircall
SEPTEMBER 12, 2016
Click-to-call, or click-to-talk, is a means of communication whereby a person clicks a button so as to connect to another different person in real time. 57% – Getting in touch with a real person. A 2014 study , showed that 75% of the people preferred to contact a business by phone. Sales representatives.
48 
Let's personalize your content