2014, Customer emotions and Employee engagement

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

2014

Customer emotions

Employee engagement

5 Facts to End the ROI Debate on Customer Experience

Beyond Philosophy

NOVEMBER 10, 2014

There is sometimes a misconception that customer churn doesn’t represent much business, but this isn’t true. JD Power and Associates reported that the annual premiums paid by customers that switch insurance providers amount to $7.6 Your existing customers are far easier to upsell. 26 August 2014. < 26 August 2014. <

Customer Experience

Customer Experience Customer retention Upselling Banking

Five Proven Ways to Increase Your ROI, By the #1 Attraction on Trip Advisor

Beyond Philosophy

OCTOBER 24, 2014

1 Attraction ” on Thursday, October 30th, 2014. Downie, who I enjoy working with for many reasons, has an analogy he uses to describe his approach to improving Customer Experience: You have to gain these life experiences. 1 Attraction” on Thursday, October 30th, 2014. I couldn’t agree more.

Customer emotions

Customer emotions Employee engagement Customer centricity Customer retention

Customer Contact Central

5 Facts to End the ROI Debate on Customer Experience

Five Proven Ways to Increase Your ROI, By the #1 Attraction on Trip Advisor

Stay Connected