Remove 2014 Remove Coaching Remove Employee engagement Remove Morale
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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. A former CEO group leader, and executive coach with the world’s largest chief executive organization, David has worked with thousands of CEOs and business leaders on their business brand, customer experience, and competitive advantages.

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Episode #21 – Busting Organizational Silos at Work

Russel Lolacher

First question I asked every single person and it can be good, it can be bad, I guess it really depends on how you want to start your day when you relive this memory, which is I’m gonna start with you, Robin, what’s your best or worst employee experience? I’ll choose one of my best this happened back in 2014.