Talkdesk

MAY 15, 2019

But in 2014, I tried something new. With aggressive goals to improve answer rates and raise NPS, the team knew their current contact center solution wasn’t going to deliver the results they needed. They also needed a new solution that allowed agents to get calls quicker and provide better customer experience.

Cloud contact 40

Cloud contact Enterprise Contact Center Customer Experience 40

Talkdesk

MAY 15, 2019

But in 2014, I tried something new. With aggressive goals to improve answer rates and raise NPS, the team knew their current contact center solution wasn’t going to deliver the results they needed. They also needed a new solution that allowed agents to get calls quicker and provide better customer experience.

Cloud contact 40

Cloud contact Enterprise Contact Center Customer Experience 40

Natalie Petouhof

DECEMBER 1, 2015

Tweet LiveOps, a global leader in cloud contact center and customer service solutions, and Marlin Equity Partners, a global investment firm with over $3 billion of capital under management, today announced the completion of Marlin’s acquisition of LiveOps Cloud Platform.

Cloud contact 45

Cloud contact Contact Center contact center solutions SaaS 45