Aspect
JANUARY 21, 2019
The morale and productivity of supervisors, quality analysts, workforce planners and administrators of all sorts have a direct impact on the morale of agents and their ability to serve customers well. Aspect has been a pioneer in employee engagement, introducing the first icon and widget-based workforce optimization interface in 2014.
Aspect
JULY 15, 2019
La moral y la productividad de los supervisores, analistas de calidad, planificadores de la fuerza de trabajo y administradores de todo tipo tienen un impacto directo en la moral de los agentes y en su capacidad para atender bien a los clientes.? Por ello, no es suficiente concentrarse en las necesidades de los agentes.? .
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Aspect
JULY 15, 2019
O moral e a produtividade dos supervisores, analistas de qualidade, planejadores da força de trabalho e administradores de todos os tipos têm um impacto direto sobre o moral dos ag entes e sua capacidade de atender bem os clientes. Não é sufic iente concentrar-se apenas nas necessidades dos agentes.
LiveChat
SEPTEMBER 12, 2016
Nick Bostrom, a Swedish philosopher, has described in 2003 a situation that would happen if people don’t design the “AI morality.” Let’s imagine for a moment that we have already solved the problem with AI morality and let’s take a look at the benefits it could give us. But should we be afraid of it? The benefits of AI research.
Netomi
JANUARY 5, 2022
So much so, we built the best chatbot and AI tool to help automate the low touch, mundane tasks support teams are inundated with. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. In 2014, Ian officially became a Certified Customer Experience Professional.
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