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Conversations with Clients: Ding Yi (Allen), Ant Financial, Part I

COPC

Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery. Take the 95188 Hotline (Ant Financial’s customer service hotline) as an example.

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Conversations with Clients: Ding Yi, Ant Financial, Part I

COPC

Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery. Take the 95188 Hotline (Ant Financial’s customer service hotline) as an example.

article thumbnail

Client Interview Series: Ding Yi at Ant Financial

COPC

Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery. Take the 95188 Hotline (Ant Financial’s customer service hotline) as an example.