Vonage Acquires NewVoiceMedia – What Does It Mean?
Fonolo
SEPTEMBER 27, 2018
The larger pattern is the growing overlap of CRM and call centers (See “ Is a Call Center Just a CRM Feature? ”). was a consumer VoIP pioneer known for incessant television advertising. This announcement from 2013 only addresses NVM using Twilio for inbound/outbound routing, but things may have evolved since then.
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