Remove 2013 Remove Brand ambassadors Remove Personalization Remove voip
article thumbnail

4 Reasons You Need to Be Using the Phone for Customer Support

aircall

Lacking a prominently displayed phone number on your website makes an unfavorable impression: in 2013, 47% of people reported feeling “frustrated or annoyed” and “more likely to explore other brands” when unable to contact a business directly. These are simple, speedy ways to get in touch with a real person and quickly fix an issue.

article thumbnail

4 Reasons You Need to Be Using the Phone for Customer Support

aircall

Lacking a prominently displayed phone number on your website makes an unfavorable impression: in 2013, 47% of people reported feeling “frustrated or annoyed” and “more likely to explore other brands” when unable to contact a business directly. These are simple, speedy ways to get in touch with a real person and quickly fix an issue.