2013 Abandon rate eBook Marketing 
Fonolo
NOVEMBER 21, 2017
Avaya’s networking products had a miniscule market share, so a dispassionate analysis would say selling it off is the right move. It acquired PrairieFyre in 2013, then Aastra (for $400m!) eBook: The ROI of Call-Backs for Your Call Center. Download our free eBook and learn how call-backs can deliver concrete ROI.
Fonolo
FEBRUARY 7, 2018
When I heard about this deal, the historic parallel that jumped out at me was the Genesys-EchoPass deal of 2013. You can be sure that the marketing folks at Avaya’s competitors are working hard to think of their next attack. eBook: The ROI of Call-Backs for Your Call Center. What’s Inside: Lower Abandon Rate.
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