Is Your Organization Ready for the Top Contact Center Trends of 2022?
Playvox
JANUARY 13, 2022
Related Article: Ensuring Your Agents Are Fully Operational Working from Home. Members of Generation Z, people born between 1995 and 2012, are entering the workforce and bringing their own ideas about how the workplace should function. Gen Z Has Arrived. Getting Technology Right. The second group of megatrends is technology related.
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