What Is a Knowledge Base and Why Is It Useful?
Comm100
FEBRUARY 5, 2018
Complaints resolution center info. Forrester has found that FAQ page use is on the rise, increasing from 67% to 76% between 2012 and 2014. Discover the latest customer service trends and live chat metrics to inform your CX and online sales strategy. Topics might include: Payroll. Work schedules and shifts. Office conduct.
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