What Is a Knowledge Base and Why Is It Useful?
Comm100
FEBRUARY 5, 2018
Complaints resolution center info. Forrester has found that FAQ page use is on the rise, increasing from 67% to 76% between 2012 and 2014. While I’m personally not a fan of vacuuming, my wife absolutely loves Dyson and their products. An example of an internal knowledge base is an HR information system for employees.
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