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Cloud, the ‘New Normal’ for business continuity and performance

VocalCom

An all-in-one Cloud contact center platform can harness data from all sources, applications and touch points and then convert it into real-time and historical actionable insights.

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Contact Center Technologies 2017: find out what 23 experts say

RichCall

Check out what recent reports and experts suggest, and take part in a contact center benchmarking survey to get more accurate data on the current contact center trends. Contact Center and CX Research and Reports. Global Contact Centre Benchmarking Report, Dimension Data 2017. Lutz Remmers.