Is the Contact Center a Good Career? Tenured Agents Say Yes
Balto
FEBRUARY 6, 2023
2012, December 20). Is Empathy Effective for Customer Service? How to Battle Contact Center Agent Burnout. We are in the midst of a loneliness epidemic , and consumers know that a helpful human is only a phone call away at any time. Making Caring Common Project. Retrieved February 7, 2023, from [link] Clark, C.M.,
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