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Is the Contact Center a Good Career? Tenured Agents Say Yes

Balto

2012, December 20). How to Battle Contact Center Agent Burnout. Loneliness in America: How the Pandemic Has Deepened an Epidemic of Loneliness and What We Can Do About It. Making Caring Common Project. Retrieved February 7, 2023, from [link] Clark, C.M., Murfett, U.M., & Ang, S. Is Empathy Effective for Customer Service?