Remove 2011 Remove Customer Care Remove Examples Remove Technical Support
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Contact Center Technologies 2017: find out what 23 experts say

RichCall

For example, fax was certainly an important channel at one time (and still is in some sectors). The contact centre will support this by providing hints, tips, education and technical support. employ customer support specialists, who will become trusted and recognized, rather than be nameless agents.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Our favorite content from Annette : Unified CX: Real World Examples. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant. LinkedIn: Dennis Wakabayashi – VP CUSTOMER EXPERIENCE SOLUTIONS DELIVERY – RR Donnelley. Proactive or Reactive CX?