20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)
Callminer
SEPTEMBER 5, 2017
which gives smaller companies access to executive level Contact Center & Customer Service Experts by the hour. For example, I submitted a question to a company via email asking a specific question on how to address an issue I was experiencing. MIT examples: Does the customer know how much you care?
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